Salesforce 360
Feature Showcase
Feature showcase
360-Degree Customer View
Get a comprehensive view of your customers by consolidating data from various sources, including sales, marketing, and service interactions. This unified view allows you to gain insights into customer behavior, preferences, purchase history, and engagement across the entire customer journey.
Account and Contact Management
Salesforce Customer 360 offers enhanced account and contact management features. You can easily manage and track interactions with individual contacts and accounts, ensuring a holistic understanding of customer relationships for effective customer engagement and personalized sales strategies.
Opportunity Management
Now, you can efficiently manage your sales opportunities. Track the progress of deals, collaborate with team members, and capture relevant details and activities associated with each opportunity. This helps streamline sales processes and drives revenue growth.
Lead and Opportunity Scoring
Incorporate lead and opportunity scoring capabilities which enable you to prioritize and focus on the most promising prospects and opportunities. By assigning scores based on predefined criteria, you can identify hot leads and high-value opportunities, maximizing sales efficiency.